Client Relationship Specialist
2 weeks ago
Client Relationship Specialist
We are seeking a skilled Client Relationship Specialist to join our team at Verifitech Services - India. This role is crucial in building and maintaining strong relationships with our clients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
- Client Communication:
- Act as the primary point of contact for assigned clients, understanding their requirements and tailoring communication to their needs.
- Proactively reach out to clients to provide updates, gather necessary information, and address any concerns.
- Guidance and Consultation:
- Explain the background verification process to clients, outlining the stages, required documentation, and timelines.
- Provide clear instructions to clients regarding the submission of relevant information and documentation.
- Offer guidance on navigating any challenges that may arise during the verification process.
- Issue Resolution:
- Investigate and resolve client inquiries, issues, and concerns promptly and effectively.
- Collaborate with internal teams, such as the verification team and compliance department, to resolve complex matters.
- Relationship Management:
- Build and nurture strong relationships with clients, maintaining a high level of trust and confidence.
- Understand the unique needs of each client and tailor communication to align with their preferences.
- Client Training:
- Conduct training sessions or webinars for clients to educate them about the background verification process, our systems, and best practices.
- Process Improvement:
- Provide feedback from clients regarding the verification process, suggesting improvements to enhance efficiency and client satisfaction.
- Documentation and Reporting:
- Maintain accurate and detailed records of client interactions, inquiries, and resolutions.
- Generate regular reports on client feedback, concerns, and overall satisfaction.
- Cross-Functional Collaboration:
- Collaborate with sales, operations, and compliance teams to ensure a seamless client experience from onboarding to completion.
Qualifications and Requirements:
- Proven experience in customer relationship management or client-facing roles.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think critically in complex situations.
- Empathy and patience to handle client concerns and inquiries.
- Ability to multitask, manage time effectively, and prioritize tasks.
- Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite.
- Attention to detail and accuracy in maintaining records and documentation.
About Us:
Verifitech Services - India is a leading background verification company dedicated to providing exceptional service to our clients. We are committed to building long-term relationships with our clients and delivering high-quality solutions to meet their needs.
-
Senior Client Relationship Specialist
2 weeks ago
Chennai, Tamil Nadu, India IndusInd Bank Full timeWe are seeking a seasoned professional to drive portfolio growth and client relationships at IndusInd Bank. As a Senior Client Relationship Specialist, you will be responsible for expanding our corporate client base and deepening existing relationships. Your expertise in credit note preparation and risk management will be instrumental in securing new...
-
Chennai, Tamil Nadu, India Savvysoft Technologies Full timeAbout the Role:At Savvysoft Technologies, we are seeking a skilled Client Relationship Specialist to join our US staffing team. This dynamic role involves building and maintaining strong relationships with clients in the US market, ensuring their satisfaction and driving business growth. The ideal candidate will work closely with internal teams to deliver...
-
Client Relationship Specialist
2 weeks ago
Chennai, Tamil Nadu, India Windzard Technologies Full timeThe ideal candidate will serve as the main point of contact for Total Productions' clients, fostering strong relationships and providing strategic recommendations based on a deep understanding of their business objectives and challenges.ResponsibilitiesEstablish and maintain effective communication with clients to understand their needs and goalsAnalyze...
-
Customer Relationship Specialist
2 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeClient Relationship ManagementWe are seeking a skilled Client Relationship Specialist to join our team at Verifitech Services - India. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients.Key ResponsibilitiesRelationship Building: Develop and maintain strong relationships with...
-
Strategic Relationship Banking Specialist
1 week ago
Chennai, Tamil Nadu, India DBS Bank Full timeJob Summary:DBS Bank is seeking a highly skilled and experienced individual to join our team as a Relationship Banking Specialist. In this role, you will be responsible for acquiring and deepening relationships with affluent clients, providing tailored financial solutions to meet their needs and goals.Key Responsibilities:Develop and execute strategies to...
-
Client Success Specialist
6 days ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeRole OverviewWe are seeking a highly skilled Client Success Specialist to join our team at Verifitech Services - India. This role will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesDevelop and implement client success plans to drive growth and...
-
Customer Relationship Specialist
2 weeks ago
Chennai, Tamil Nadu, India sarvajith infotech Full timeKey Responsibilities:We are seeking a skilled Customer Relationship Specialist to join our team at Sarvajith Infotech. The ideal candidate will have excellent written and verbal communication skills, with a strong ability to coordinate with customers and handle client relationships.Key Skills:Excellent written and verbal communication skillsCustomer...
-
Client Relationship Manager
3 weeks ago
Chennai, Tamil Nadu, India Aristocrat Full timeJob Title: Client Relationship ManagerJob Summary: We are seeking a skilled Client Relationship Manager to join our team at AristocratResearch. As a Client Relationship Manager, you will be responsible for managing relationships with key clients, ensuring their satisfaction, and providing timely updates.Responsibilities:* Serve as the main point of contact...
-
Client Relationship Manager
1 week ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeClient Relationship ManagerAt Verifitech Services - India, we are seeking a highly skilled Client Relationship Manager to join our team. As a key member of our client success team, you will be responsible for building and maintaining strong relationships with our clients.Key Responsibilities:Develop and execute client success plans to meet their business...
-
Client Relationship Manager
6 days ago
Chennai, Tamil Nadu, India ZustPe Payments Private Limited Full timeJob DescriptionWe are seeking a dynamic Client Relationship Manager to oversee all aspects of client interactions, ensuring exceptional client service and driving business growth.Key Responsibilities:Serve as the primary point of contact for all client inquiries and requests.Build and maintain strong client relationships through regular communication and...
-
Client Success Specialist
2 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeOverview: As a Client Success Specialist at Verifitech Services - India, you will be responsible for establishing and maintaining strong relationships with clients, becoming their trusted advisor and primary point of contact. You will understand clients' business goals, challenges, and expectations to effectively tailor our solutions and services to meet...
-
Business Relationship Specialist
2 weeks ago
Chennai, Tamil Nadu, India SilverLine__ Full timeSilverLine__ is seeking a Business Relationship Specialist to excel in client-facing roles.Key qualifications include:Greeting clients and setting a positive work atmosphere.Direct sales experience is an added advantage.Proficiency in English and Tamil languages.Experience in MS Office.Answering phone calls, taking messages, and redirecting calls to...
-
Client Relationship Manager
3 weeks ago
Chennai, Tamil Nadu, India ATC Full timeAbout the Role:We are seeking a highly motivated and results-driven Client Relationship Executive to join our team at ATC. As a key member of our sales team, you will be responsible for developing and maintaining relationships with our clients and prospects to drive business growth and revenue.Key Responsibilities:Develop and execute sales strategies to...
-
Client Relationship Manager
6 days ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeClient Success TeamAbout the Role:We are seeking a highly skilled and motivated Client Success Team member to join our team at Verifitech Services - India. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and drive business growth.Key Responsibilities:Client...
-
Strategic Client Relationship Manager
6 days ago
Chennai, Tamil Nadu, India DBS Bank Full timeJob Title: Strategic Client Relationship ManagerJob Purpose: Deliver acquisition of qualified new-to-bank (NTB) DBS Treasures clients through a need-based approach and revenue performance by leveraging product penetration opportunities through cross-sell of DBS products and services. Manage and maintain the highest customer satisfaction and service...
-
Customer Relationship Specialist
1 week ago
Chennai, Tamil Nadu, India Celexsa Technologies Full timeKey Responsibilities:As a key member of our sales team at Celexsa Technologies, the Customer Relationship Specialist will be responsible for making telephone calls to prospects, maintaining accurate records of calls made and results achieved, and achieving campaign goals and specified targets.Requirements:Fluent in English with excellent communication and...
-
Client Relationship Manager
2 weeks ago
Chennai, Tamil Nadu, India ATC Full timeJob Title: Client Relationship ExecutiveYour duties will include but may not be limited to the following.Job Brief:Our Client Relationship Executives will develop relationships with potential clients through cold outbound calls, and establish and maintain professional rapport with them by being on the front lines.We are looking for genuinely caring, curious,...
-
Client Relationship Manager
3 weeks ago
Chennai, Tamil Nadu, India Aristocrat Full timeJob Title: Client Account ManagerAristocrat is seeking a skilled Client Account Manager to join our team. As a key member of our client-facing team, you will be responsible for managing relationships with our clients, ensuring their satisfaction, and providing timely updates.Responsibilities:Develop and maintain strong relationships with clients,...
-
Client Relationship Manager
3 weeks ago
Chennai, Tamil Nadu, India Aristocrat Full timeJob Title: Client Account ManagerAbout the Role:Aristocrat is seeking a highly skilled Client Account Manager to join our team. As a key member of our client-facing team, you will be responsible for managing relationships with our clients, ensuring their satisfaction, and providing timely updates.Key Responsibilities:Manage client relationships and...
-
Client Relationship Manager
3 weeks ago
Chennai, Tamil Nadu, India ATC Full timeAbout the Role:We are seeking a highly motivated and results-driven Client Relationship Executive to join our team at ATC. As a key member of our sales team, you will be responsible for developing and maintaining relationships with our clients, identifying new business opportunities, and driving revenue growth.Key Responsibilities:Develop and execute...