Client Relationship Manager
3 weeks ago
At Verifitech Services - India, we are seeking a highly skilled Client Relationship Manager to join our team. As a key member of our client success team, you will be responsible for building and maintaining strong relationships with our clients.
Key Responsibilities:
- Develop and execute client success plans to meet their business objectives.
- Collaborate with internal teams to ensure seamless onboarding and implementation of our services.
- Monitor and analyze key performance indicators to track client success and identify areas for improvement.
- Provide proactive support and guidance to clients, assisting with troubleshooting and process optimization.
Requirements:
- Proven experience in client relationship management or account management roles, preferably in a B2B environment.
- Strong interpersonal and communication skills, with the ability to build rapport and influence at all levels of an organization.
- Strategic mindset with the ability to understand clients' business objectives and align them with our services.
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