Client Partnership Specialist

6 days ago

Bengaluru, Karnataka, India beBeeCustomerRelationship Full time ₹ 1,04,000 - ₹ 1,30,878

Client Relationship Expertise

  • To deliver exceptional results, foster strong partnerships with clients and internal teams alike. Collaborate closely with account teams to ensure a seamless customer experience, drive sustained growth, and boost revenue within existing accounts.
  • Proactively identify potential roadblocks both internally and externally, navigating the organization to address and resolve issues in a timely manner.
  • BUILD STRONG WORKING RELATIONSHIPS WITH INTERNAL TEAMS AND CLIENT LEADERSHIP TEAM, FOSTERING A COLLABORATIVE, ENERGIZED INTERNAL ACCOUNT TEAM
  • Present and interpret project reports for internal and external reference/communication, ensuring accuracy and clarity.
  • Maintain operational compliance, demonstrating a growing understanding of internal processes and effective implementation. Manage weekly revenue forecasts/opportunities, driving business forward.
  • Gain a comprehensive understanding of revenue recognition models and contractual billing/invoicing types to support finance and forecast precision. Oversee monthly invoices and payment follow-ups to minimize outstanding days.
  • Partner with sub-practice Project Managers/Project Leads to understand timeliness and provide delivery of quality client deliverables, reports, change requests and proposals.
  • Support Sr Account leads in managing the Salesforce account review plan, account map, and account health updated monthly.

Account Growth Strategies

  • Demonstrate ability to listen to client needs through probing, identify potential selling / revenue opportunities and escalate to Sr Account Director (or CP).
  • Manage SOW renewals /change orders with the client and legal teams.
  • Support account management team in researching and gathering market intelligence, strategic analysis, and proposition development to increase business opportunities.
  • Develop a working knowledge of Go To Market strategies.

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