Expert Technical Solutions Specialist

4 days ago

Dindigul, Tamil Nadu, India beBeeBroadcastEngineer Full time ₹ 2,50,00,000 - ₹ 3,00,00,000

Transform the way people and technology connect by joining our team of technical experts in collaboration, innovation, and digital enablement.

We're a leading provider of solutions that elevate experiences, create new value, and drive business growth through cutting-edge technologies. Our mission is to help organizations thrive and succeed by providing expert services, support, and guidance.

This role requires a strong technical background and proficiency in event technology, live streaming, and broadcast technologies, including IP-based video, audio, control, and lighting systems as well as IT system administration of Windows and Linux-based systems and excellent comprehension of network protocols.

Main Responsibilities:

  • Development and execution of proactive maintenance projects, configuration, and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Resolution and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Identification of patterns in technical issues escalated across the fleet and will proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.
  • Utilization of scripting to develop efficient methods to configure and deploy hardware and software infrastructures.
  • Coordination with partner services, client teams, and SMEs to provide global support.
  • Reporting impact or projected impact to team lead & stakeholders.
  • Support experiential site operations as needed with projects and setup of various event or show elements as needed.
  • Responsible for Development and maintenance of a knowledge base to support fleet operations for all tiers in the service.

Requirements:

  • Proficiency with Unix, Windows & Mac-based operating based systems.
  • Proficiency with online & event video production technologies.
  • Familiarity with enterprise level network switches & routers.
  • Knowledge of advanced signal flow for audio, video, lighting, network and control.
  • Ability to create detailed documentation & project proposals.
  • Flexibility to continuously teach and be taught new technologies and workflows.

Benefits:

  • Medical benefits, including vision and dental.
  • Paid holidays, sick days, and personal days.
  • Enjoyable and dynamic company culture.
  • Training and professional development opportunities.

Why You'll Like Working Here:

  • Career advancement opportunities.
  • Collaborative and supportive work environment.
  • Competitive compensation and benefits package.
  • Diverse and inclusive workplace culture.

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