Operations Leadership Role
4 days ago
We are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. Our IWM platform offers the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy, and broader organization goals.
About This Role
This role requires strategic oversight of operations to ensure alignment with organizational goals, cost efficiency, and service excellence. You will collaborate with internal stakeholders and provide innovative strategies to enhance overall business performance.
Key Responsibilities
- Develop and implement audit plans, schedules, and resource allocations to meet operational goals.
- Foster a culture of excellence, collaboration, and continuous improvement within the team.
- Act as the primary point of contact for senior leadership and client representatives.
Requirements
- At least 2 years managing a delivery service centre in India, ideally within the staffing industry.
- Excellent communication and interpersonal skills for managing diverse teams and stakeholder relationships.
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