Full-Time US Voice Process Appointment Scheduler

5 days ago

Dombivli, Maharashtra, India beBeeDental Full time ₹ 30,00,000 - ₹ 50,00,000
Job Title:

Appointment Specialist

Location and Shift:

Work from Home - Late Night/Early Morning (India Time)

Industry Preference:

Dental Vertical

Job Overview:

We are seeking a dynamic and motivated appointment scheduler with expertise in the US voice market to join our team.

The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts. Experience in the dental industry is highly preferred.

Key Responsibilities:

  • Conduct outbound calls to schedule appointments for dental clients in the US.
  • Ensure all scheduled appointments align with client preferences and availability.
  • Effectively handle inquiries and provide necessary information about services.
  • Maintain accurate records of calls and appointments in the CRM.
  • Meet performance targets and adhere to call scripts and guidelines.
  • Collaborate with the team to optimize appointment booking strategies.
Qualifications and Requirements:
  • Excellent spoken English with a professional and clear tone.
  • Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
  • Familiarity with the dental industry is a plus.
  • Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.
  • Ability to work in night and early morning shifts (India time).
  • Self-motivated and comfortable working in a remote environment.
  • Strong organizational and time-management skills.

Compensation:

Split pay structure linked to performance and appointment booking success.

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