Enterprise Network Operations Specialist
2 days ago
Role Description
Make an impact with NTT DATA
Join a company renowned for technical excellence and leading innovations, making a difference to clients and society. Our diverse workplace embraces inclusion – a place where you can grow, belong and thrive.
Your day at NTT DATA
Education and Experience
- Bachelor in Engineering - Computers/Electronics/Communication or related field
- Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
Key Responsibilities
- Handle network/security support, problem management, and network performance monitoring.
- Provide Level 1 incident management support, working with L2/L3 engineers.
- Manage network operations remotely, monitor ticket queues, and ensure assignment, resolution, and closure.
- Support NOC 24x7 for global clients with distributed LAN/WAN/Wireless setups.
- Work with Telecommunication Service Providers to resolve circuit problems.
- Collaborate on creating MOP/SOP and planning Change Management processes.
What you'll be doing
- Job Title: Enterprise Network Operations Specialist
- Department: Engineering and Operations
- Location: Mumbai
- Reporting Manager: Network Operations
- Job Type: Full Time, Rotational Shift
About NTT DATA
NTT DATA is a global business and technology services innovator. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate and succeed. Our diverse experts in over 50 countries work together to drive long-term success.
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