Enterprise Network Operations Specialist

2 days ago


Mumbai, Maharashtra, India NTT DATA Full time

Role Description

Make an impact with NTT DATA
Join a company renowned for technical excellence and leading innovations, making a difference to clients and society. Our diverse workplace embraces inclusion – a place where you can grow, belong and thrive.

Your day at NTT DATA

Education and Experience

  • Bachelor in Engineering - Computers/Electronics/Communication or related field
  • Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience

Key Responsibilities

  • Handle network/security support, problem management, and network performance monitoring.
  • Provide Level 1 incident management support, working with L2/L3 engineers.
  • Manage network operations remotely, monitor ticket queues, and ensure assignment, resolution, and closure.
  • Support NOC 24x7 for global clients with distributed LAN/WAN/Wireless setups.
  • Work with Telecommunication Service Providers to resolve circuit problems.
  • Collaborate on creating MOP/SOP and planning Change Management processes.

What you'll be doing

  • Job Title: Enterprise Network Operations Specialist
  • Department: Engineering and Operations
  • Location: Mumbai
  • Reporting Manager: Network Operations
  • Job Type: Full Time, Rotational Shift

About NTT DATA
NTT DATA is a global business and technology services innovator. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate and succeed. Our diverse experts in over 50 countries work together to drive long-term success.



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