Front Office Manager

2 days ago


Thrissur, Kerala, India beBeeFrontOffice Full time ₹ 12,00,000 - ₹ 20,00,000

Job Title: Front Office Manager

We are seeking a highly skilled and experienced Front Office Manager to lead our front desk team at a busy serviced apartment in Mumbai.

The successful candidate will have a proven track record of delivering exceptional customer service and administrative support, with experience in managing day-to-day operations and ensuring seamless front desk functions.

Key Responsibilities:

  • Manage the front desk team and ensure efficient operation of all front office functions
  • Provide exceptional customer service and resolve guest complaints in a professional and timely manner
  • Ensure accurate and timely billing and recovery of invoices and payments
  • Monitor and oversee all guest services and identify opportunities for improvement
  • Implement continuous review and improvement processes to drive excellence in front office operations
  • Develop and maintain strong relationships with guests and stakeholders to drive loyalty and retention
  • Perform other duties as required to support the smooth operation of the front desk

Requirements:

Minimum 3-4 years of experience working in a similar role in a 4/5-star hotel or serviced apartment

Proven track record of delivering exceptional customer service and administrative support

Strong leadership and management skills, with experience in managing teams and driving results

Excellent communication and interpersonal skills, with ability to work effectively with guests and stakeholders

Ability to work under pressure and meet deadlines in a fast-paced environment

Knowledge of hospitality industry standards and best practices

Preferred Qualifications:

Graduate or postgraduate degree in hotel management or a related field

Knowledge of accounts and financial systems

Experience in training and developing staff

Proficiency in Microsoft Office and other relevant software applications

Benefits:

Competitive salary and benefits package

Ongoing training and development opportunities

Opportunity to work with a dynamic and growing organization

Collaborative and supportive team environment



  • Thrissur, Kerala, India NEXSTAY HOTELS AND RESORTS Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Key Responsibilities:Oversee the daily operations of the front office, including reception, reservations, and guest services.Ensure a high standard of guest satisfaction and handle guest complaints professionally.Manage and train front office staff, prepare duty rosters, and ensure smooth shift operations.Maintain records, reports, and budgets for the front...


  • Thrissur, Kerala, India GramPro Business Services Pvt. Ltd. Full time

    A Front Office Executive's primary role is to be the first point of contact for visitors and guests, providing a welcoming and professional first impression of the company. They manage the reception area, handle incoming calls and emails, and direct visitors to the appropriate personnel or department. Additionally, they perform various administrative and...


  • Thrissur, Kerala, India GramPro Business Services Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    A Front Office Executive's primary role is to be the first point of contact for visitors and guests, providing a welcoming and professional first impression of the company. They manage the reception area, handle incoming calls and emails, and direct visitors to the appropriate personnel or department. Additionally, they perform various administrative and...


  • Thrissur, Kerala, India Ashoka Group of Hotels Full time ₹ 30,000 - ₹ 3,50,000 per year

    Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception area.Monitoring stock and...


  • Thrissur, Kerala, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000

    Job OverviewThe Front Office Executive plays a pivotal role in ensuring the smooth operation of our organization.Greeting and AssistancePhone Call and Correspondence ManagementScheduling and Calendar ManagementOffice Maintenance and OrganizationInquiries and Information ProvisionCross-Departmental CoordinationAdministrative TasksRequired Skills and...

  • Front office executive

    12 hours ago


    Thrissur, Kerala, India DEUTSCHE CONSULTING PRIVATE LIMITED Full time ₹ 15,000 - ₹ 1,80,000 per year

    Role Summary Full Time THRISSURA Front Office Executive will play a crucial role in creating a positive first impression for our clients and visitors. You will be responsible for managing the reception area, handling administrative tasks, and ensuring smooth communication within the office.Duties and ResponsibilitiesGreet and welcome visitors with a...


  • Thrissur, Kerala, India esquire Full time ₹ 8,000 - ₹ 1,20,000 per year

    FresherEducational Qualification-Plus TwoMale candidate preferredfront office function handling and customer relationship maintenanceJob Type: Full-timePay: ₹8, ₹12,000.00 per monthWork Location: In person


  • Thrissur, Kerala, India beBeeFrontDesk Full time ₹ 6,00,000 - ₹ 8,00,000

    We are seeking an experienced and skilled professional to fill a key role in our organization.Job Description:The Front Desk Executive will serve as the primary point of contact for students, faculty, and guests. This individual will be responsible for managing front desk operations, including handling inquiries, providing information, and guiding visitors...


  • Thrissur, Kerala, India Joys Palace Full time ₹ 15,000 - ₹ 18,00,000 per year

    We are looking for a Hotel Front Desk Executive to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Executive responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in...


  • Thrissur, Kerala, India Ashoka Group of Hotels Full time ₹ 10,000 - ₹ 1,50,000 per year

    Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...