Women's Wellness Customer Service Representative

1 week ago

Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 35,00,000

About Nua, a venture-funded direct-to-consumer brand transforming women's wellness in India:

We started with our innovative, chemical-free and fully customizable sanitary pads, aiming to develop holistic and personalized solutions for solving real problems that women face.

Our mission is built on three pillars: great products, an impactful community, and a personalized customer experience. We've grown into India's largest and most engaged digital-first FemTech brand, with a community of over 10 lakh women.

From our humble beginnings with a pad designed around a woman's needs, we've expanded to offer Made Safe certified and science-backed products. We continue to co-create with our community and invest in technology to fuel the D2C revolution.

Nua has raised $22 million in venture funding from marquee investors, including Lightbox Ventures and Deepika Padukone.

  • We're seeking an intern to manage and respond to incoming/outgoing calls promptly and professionally.
  • The ideal candidate will prioritize calls based on urgency and importance, redirecting as needed.

Key responsibilities include delivering outstanding customer service through phone interactions and offering insights on phone communication strategies.

Requirements:

  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Ability to work independently and manage time effectively
  • Proficient in Microsoft Office and Gmail

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