Sales Support and Services Expert
3 days ago
Sales Support and Services Expert Role
We are looking for a highly motivated and experienced Sales Support and Services Expert to join our team at Voith Paper. As a Sales Support and Services Expert, you will play a key role in driving the growth of our spare parts business by raising awareness among customers and developing new sales opportunities.
Main Responsibilities
- Create opportunities for Voith spares, parts and services by raising their profile with customers; grow and win back this business.
- Support sales managers with order processing, customer quotes, sales information.
- Evaluate the Spare Parts requirement technically based on drawings and documentation of original equipment/machine.
- Generation of Spare Parts offers from SAP.
Requirements
To succeed in this role, you will need:
- Proven experience in sales support and services.
- Technical expertise in evaluating spare parts requirements.
- Strong analytical skills to analyze customer needs and develop effective solutions.
- Excellent communication and interpersonal skills to interact with customers and internal stakeholders.
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