Sales Support and Services Expert

3 days ago


Kolkata, West Bengal, India Voith Paper Full time

Sales Support and Services Expert Role

We are looking for a highly motivated and experienced Sales Support and Services Expert to join our team at Voith Paper. As a Sales Support and Services Expert, you will play a key role in driving the growth of our spare parts business by raising awareness among customers and developing new sales opportunities.

Main Responsibilities

  • Create opportunities for Voith spares, parts and services by raising their profile with customers; grow and win back this business.
  • Support sales managers with order processing, customer quotes, sales information.
  • Evaluate the Spare Parts requirement technically based on drawings and documentation of original equipment/machine.
  • Generation of Spare Parts offers from SAP.

Requirements

To succeed in this role, you will need:

  • Proven experience in sales support and services.
  • Technical expertise in evaluating spare parts requirements.
  • Strong analytical skills to analyze customer needs and develop effective solutions.
  • Excellent communication and interpersonal skills to interact with customers and internal stakeholders.


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