Sales Support- After Market Business

6 days ago


Kolkata, West Bengal, India Voith Paper Full time

Job Title:

A Sales Support Specialist will be responsible for driving growth and customer satisfaction in Voith's spare parts, parts, and services business.

Key Responsibilities:

  • Create opportunities for Voith spares, parts, and services by raising their profile with customers, growing, and winning back this business.
  • Support sales managers with order processing, customer quotes, and sales information.
  • Evaluate spare parts requirements technically based on drawings and documentation of original equipment/machine.
  • Generate spare parts offers from SAP.
  • Provide timely support and quotations to customers to assist them in maintaining Voith installations at highest efficiencies.
  • Conduct regular interactions with customers to understand their needs, keep abreast with their operational and performance needs, analyze the problems faced by customers, and propose right solutions.
  • Keep track of historical sales/quotes data of each spare item.

Description:

Voith is a leading global technology company that provides innovative solutions for various industries. As a Sales Support Specialist, you will play a crucial role in supporting the growth of our spare parts, parts, and services business. You will work closely with sales managers to process orders, provide customer quotes, and manage sales information. Your technical expertise will be essential in evaluating spare parts requirements and generating offers from SAP. Regular interactions with customers will be key to understanding their needs and proposing effective solutions. If you are a motivated individual with excellent communication skills and a passion for sales support, we encourage you to apply for this exciting opportunity.



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