
Retail Operations Executive
14 hours ago
We are seeking a dynamic leader to spearhead the operational success of our retail outlets. This key role involves overseeing the operations of multiple stores across designated regions, driving growth, and ensuring adherence to brand standards.
Key Responsibilities:
- Manage and direct store managers and sales teams to achieve sales and service targets.
- Lead training and development initiatives to enhance team performance and efficiency.
- Analyze store performance metrics and drive data-driven insights to improve KPIs.
- Address customer concerns, resolve operational issues promptly, and ensure exceptional customer satisfaction.
- Collaborate with marketing and merchandising teams to develop local promotions and seasonal campaigns.
- Conduct regular audits and area visits to assess operational efficiency and compliance.
Requirements:
- Bachelor's or Master's degree in Business Administration, Retail Management, or a related field.
- Minimum 5-8 years of experience in apparel/fashion retail management, managing multiple stores.
- Able to travel for store visits and audits as required.
- Proficiency in retail analytics and Microsoft Office software.
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