
Senior Travel Coordinator
3 days ago
Responsibilities:
- Create customized holiday quotations and contact suppliers for obtaining quotations.
- Manage booking and in-trip customer issues.
- Design travel itineraries and make travel arrangements.
- Assist and explain guests about their tour plan at the time of final handover.
- Resolve any problem that arises regarding the trip for the customer.
- Research destinations and travel prices, customs, weather conditions, reviews, etc.
- Plan and sell transportations, accommodations, insurance, and other travel services.
- Collect deposits and balances.
- Offer and promote different services and offerings.
- Keep learning about latest industry trends.
- Attend webinars, conferences, and other educational programs.
- Deal with occurring travel problems, complaints, or refunds.
- Attend travel seminars to remain updated with tourism trends.
- Enter data into CRM software and maintain client files.
- Maintain statistical and financial records.
Required Skills and Qualifications:
- Prior travel agency experience is a must.
- Customer-oriented mindset.
- Bachelors degree in travel and tourism, hospitality business, or relevant fields.
- Fluency in English.
- Basic computer skills and software like MS Office.
Key Skills:
- Hotel & Travel Booking.
- International Travel Packages.
- Travel Tourism.
- Etravelling.
- Holiday Curator.
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