Overnight Front Desk Manager

2 days ago


Anand, Gujarat, India beBeeFinancial Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

The Night Auditor is a pivotal role that encompasses the management of overnight front desk and accounting tasks. This individual serves as the primary point of contact for late-night guests, handling check-ins, check-outs, and guest inquiries with professionalism and courtesy.

This position requires exceptional organizational skills to balance and reconcile financial transactions, prepare daily financial reports, and track key financial metrics such as room occupancy rates and revenues.

The ideal candidate will possess a strong ability to communicate effectively with other departments to ensure seamless service delivery.

Responsibilities
  • Welcome guests in a warm and friendly manner overnight.
  • Handle reservations and arrange for amenities like wake-up calls, taxis, and shuttle services.
  • Assist guests, VIPS, and VVIPS with follow-up as necessary.
  • Post room charges and taxes to guest accounts and process invoices.
  • Balance cash drawers, process credit card transactions, and verify receipts.
  • Track key financial metrics and prepare end-of-day reports for hotel management.
Qualifications & Skills
  • Minimum 3+ years of front desk experience at managerial level.
  • Basic math and accounting skills.
  • Proficient in MS Office, PMS, and IDS software.
  • Outstanding verbal and written communication skills.
  • Detail-oriented and strong organizational skills.


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