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2 days ago
Job Role: General Manager/Assistant General Manager
A seasoned professional in the hospitality industry is required to oversee the effective management of a 35-50 keys hotel/hostel. The successful candidate will be responsible for managing multiple aspects of operations including front office, housekeeping, human resource management, food and beverage, guest experience, maintenance & engineering, security & safety.
Key Responsibilities:
- Understanding of the hospitality industry with extensive work experience
- Knowledge of company standards, operational procedures, and business expansion plans
- Managing a hotel under a brand network, optimizing operations with a bird's eye view
- Supervising various functions, including front desk, housekeeping, F&B, engineering, and human resources
- Ensuring high service quality by managing operational quality, infrastructure, services, staff, and operations
- Handling and resolving escalations and grievances
- Managing profit and loss, cost-effectiveness, and ensuring high service quality
- Motivating, mentoring, and aligning staff members
- Liaising with local authorities, vendors, and departments within the company to resolve issues
Qualifications:
- Hospitality graduate or postgraduate degree
- Minimum 5 years of experience in hotel, hostel, or guest house management
- Operational knowledge of hotel operations, communication, interpersonal, and time-management skills
- Flexible to relocate anywhere in southern India
- High attention to detail
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