
Career Opportunities: Training Management
2 days ago
Training Manager
About the Role:The Training Manager will be responsible for developing and implementing comprehensive training programs for beauty professionals, field sales teams, and retail partners to enhance product knowledge, service standards, and launch readiness.
This role requires a strong understanding of the beauty industry, excellent communication skills, and the ability to create engaging content. The ideal candidate will have experience in training program development, implementation, and evaluation.
Key Responsibilities:
- Design curriculum and SOPs for product science, shade matching, regimen building, hygiene, visual merchandising basics, and claims guardrails.
- Create multi-format content including decks, playbooks, videos, role-plays, and quizzes in Hindi and English.
- Develop '5x5 pitch' for top SKUs and 'Shade-match in 60 seconds' script.
- Run train-the-trainer sessions, field coaching, roadshows, and monthly masterclasses.
- Partner with NPD/R&D to translate INCI and benefits into accurate demos and ensure compliant claims.
- Set up learning management systems, track training progress, and report impact using dashboards.
- Manage regional trainers, onboard channel trainers, and manage external academies/vendors.
To succeed in this role, you will need:
- 6-10 years of experience in beauty/personal-care retail training with pan-India TTT program leadership.
- Strong knowledge of makeup and skincare with ability to explain INCI and shade science simply.
- Bilingual in Hindi and English with confident facilitation and on-camera presentation skills.
- Data-driven with advanced Excel skills and familiarity with learning management systems.
- Weekend/launch flexibility and high travel comfort.
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