
Guest Service Ambassador
3 days ago
Job Opportunity
We are seeking a Guest Service Ambassador who embodies warmth, professionalism, and attention to detail. This exceptional individual will be the face of our hospitality, ensuring memorable guest interactions.
Key Responsibilities
- Deliver warm welcomes and lasting first impressions to every guest.
- Effectively manage reservations, waitlists, and guest seating for seamless experiences.
- Provide expert guidance on menus, special requests, and dietary needs, ensuring guest satisfaction.
- Foster strong relationships with regular guests and recognize valued customers.
- Address guest feedback and complaints with empathy and professionalism.
- Coordinate with service staff, kitchen, and management to maintain smooth operations.
- Maintain a clean, organized, and inviting reception area.
Essential Qualifications
- Excellent communication and interpersonal skills.
- A friendly, approachable, and professional personality.
- Strong organizational and multitasking abilities.
- Prior experience in hospitality, F&B, or guest relations is advantageous.
- Ability to remain calm and positive in fast-paced environments.
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