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Reservations and Sales Ambassador

3 weeks ago

Amrāvati, Maharashtra, India beBeeHospitality Full time ₹ 9,00,000 - ₹ 12,00,000

Sales and Guest Service Professional

We are seeking a highly motivated and enthusiastic sales professional to join our hospitality team. As a key member of our operations, you will be responsible for managing guest inquiries and reservation requests, driving room sales, and promoting luxury packages.

Responsibilities:

  • Manage guest inquiries and reservation requests in a seamless and personalized manner.
  • Drive room sales and promote luxury packages to maximize occupancy and revenue.
  • Handle modifications, cancellations, and special requests in line with company standards.
  • Collaborate closely with front office and operations teams to offer holistic guest experiences.
  • Maintain accurate reservation and sales records, as well as thorough knowledge of all offerings.
  • Lead the sales team serving bookings for other hotels.
  • Monitor and analyze sales to promote new strategies and stay ahead of competition.
  • Train, mentor, and supervise team members to foster growth and consistent service excellence.

Qualifications:

  • Bachelor's degree or equivalent experience in hospitality, tourism, or business preferred.
  • 1-2 years' experience in sales, reservations, or hospitality operations.
  • Leadership, communication, and multitasking abilities essential.
  • Willingness to work flexible hours.