Business Director
3 weeks ago
Job Summary:
As a Business Director at Kaarlo Training & HR Solutions Pvt. Ltd., you will be responsible for developing and implementing business strategies to drive agency sales and growth targets. You will oversee the hiring, training, and development of agency staff, monitor agency performance, and develop improvement plans as needed. Additionally, you will ensure agency compliance with state and federal insurance laws and regulations, build and maintain relationships with clients and prospective clients, and handle high-level customer complaints and issues. You will also work closely with insurance carriers to stay up-to-date on changes in products and policies and promote the agency's services through various marketing and networking activities. Furthermore, you will manage the agency's budget and financial operations, including forecasting and reporting, and conduct regular staff meetings to keep employees motivated and informed about business operations.
Requirements:
Education & Experience:
A Bachelor's degree in Business Administration, Finance, Marketing, or a related field (MBA preferred).
1 year of proven experience in a managerial or leadership role with a strong track record of driving business growth and profitability.
Key Responsibilities:
• Develop and implement business strategies to drive agency sales and growth targets
• Oversee the hiring, training, and development of agency staff
• Monitor agency performance and develop improvement plans as needed
• Ensure agency compliance with state and federal insurance laws and regulations
• Build and maintain relationships with clients and prospective clients
• Handle high-level customer complaints and issues
• Work closely with insurance carriers to stay up-to-date on changes in products and policies
• Promote the agency's services through various marketing and networking activities
• Manage the agency's budget and financial operations, including forecasting and reporting
• Conduct regular staff meetings to keep employees motivated and informed about business operations
Preferred Qualifications:
• Strong leadership skills with the ability to manage, mentor, and motivate teams across multiple functions
• Experience in managing cross-functional teams and departments (sales, finance, marketing, operations)
• Solid understanding of financial management, including budgeting, forecasting, and financial reporting
• Ability to analyze financial data and market trends to make informed business decisions
• Strong background in sales strategy and execution with a focus on identifying new opportunities and driving revenue growth
• Experience managing customer relationships, partnerships, and vendor negotiations
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Strong ability to identify and resolve operational challenges
• Exceptional verbal and written communication skills
• Strong negotiation skills for securing contracts and managing key business relationships
• Experience in managing and delivering projects on time and within budget
• Familiarity with project management tools and techniques (Agile, Scrum, etc.)
• Proficient in business management software (CRM, ERP systems, etc.) and Microsoft Office Suite
• Familiarity with data analytics tools to track business performance
• Ability to adapt to a rapidly changing environment and manage multiple priorities simultaneously
• Willingness to take on additional responsibilities as needed
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