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Technical Analyst – Oracle Transportation Management Specialist
1 month ago
The Oracle Transportation Management Technical Analyst will play a key role in the design, implementation, and support of business solutions based on Emerson's instance of Oracle Transportation Management, commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst will utilize expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.
Responsibilities- Provide support for the SCO application, including break/fix, how-to expertise, improvements, monitoring, testing, and troubleshooting.
- Work collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
- Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting, and communication to program management.
- Proactively monitor processes to identify trends, analyze/predict trends, and develop a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
- Ensure SCO system documentation is complete and maintained.
- Work effectively in a global, highly matrixed team environment.
- 2+ years of IT experience, including implementation of Oracle Transportation Management.
- OTM Expert, both functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events, and working with CSV & XML files).
- Hands-on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
- Knowledge of Logistics management principles and processes.
- Working knowledge of BI Publisher, FTI/OAC, OBIEE, and ETL.
- Good knowledge of EDI and any other Middleware systems.
- Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
- Ability to multi-task and work within diverse, multi-disciplinary global project teams.
- Detail-oriented with strong problem-solving skills.
- Comfortable with performing detailed data analysis to find opportunities and gain higher-level insight.
- Knowledge on GTM (Global Trade Management) will be a plus.
- Some travel might be required.
- Bachelor's degree or equivalent experience in computer science, Information Systems, or another related field.
- Good interpersonal skills using English, both spoken and written, as will be working with overseas teams.
