International Voice Process Training Lead

1 day ago


Chennai, Tamil Nadu, India beBeeTraining Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Training Manager Position

We are seeking a skilled Training Process Manager to lead our team in an exciting international voice process environment.

  • The ideal candidate will have at least one year of experience as a Training Manager or Deputy Manager Training in a customer service environment.

This role involves identifying and assessing future and current training needs through job analysis, career paths, and performance appraisals. The selected candidate will draw up overall or individualized training and development plans that address needs and expectations.

Key responsibilities include conducting effective induction and orientation sessions, maintaining a keen understanding of training trends, developments, and best practices, and tailoring training programs to meet the needs of our team members.

The successful candidate will be able to develop/ enhance our current training methodologies/framework using traditional and modern training methods, including mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.



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