
Strategic Customer Liaison Specialist
7 days ago
Customer Relationship Mastery
Achieve exceptional customer service and drive business growth as a Customer Relationship Manager.
This role involves developing and implementing strategic customer relationship plans to foster loyalty, retention, and satisfaction. The ideal candidate will analyze data, manage CRM software, coordinate with sales and marketing teams, and ensure seamless customer interactions.
Key Responsibilities:
- Drive customer insight through data analysis and market research
- Optimize CRM software for maximum efficiency
- Collaborate with cross-functional teams to achieve business objectives
- Deliver exceptional customer experiences
- Develop targeted marketing campaigns
- Work closely with project management for continuous improvement
Requirements:
- Strong analytical skills for data-driven decision making
- Excellent communication and interpersonal skills
- Proven experience in sales, marketing, and customer service
- Familiarity with CRM platforms and software tools
- Ability to work in a fast-paced environment
- Bachelor's degree in Business Administration, Marketing, or related field
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