Senior Conversational AI Experience Designer

1 week ago

Chennai, Tamil Nadu, India beBeeArtificialintelligence Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

Job Title: SAP Joule Consultant

About the Role:

We are seeking a skilled professional to lead the design, integration and optimisation of SAP's generative AI assistant. This role focuses on enabling intuitive, conversational AI experiences within the SAP ecosystem by leveraging capabilities across business processes and SAP applications.

Key Responsibilities:

  • Design and implement SAP Joule use cases tailored to business needs.
  • Work with SAP S/4HANA, SuccessFactors and BTP extensions to embed Joule in daily workflows.
  • Collaborate with business users to define Joule intents, prompts and conversational flows.
  • Fine-tune Joule outputs using SAP Business Technology Platform (BTP) tools such as SAP AI Core or SAP AI Launchpad.
  • Align Joule capabilities with business roles and security models to ensure contextual and compliant outputs.
  • Support integration with SAP Fiori, SAP Build Work Zone and other UX layers.
  • Troubleshoot and optimise Joule responses using telemetry and user feedback.
  • Lead workshops and training sessions to drive Joule adoption among end users.
  • Stay updated with SAP Joule roadmap and innovations.

Required Skills:

  • Hands-on experience implementing or configuring SAP Joule or comparable generative AI assistants within enterprise software.
  • Familiarity with SAP BTP, SAP AI Core, SAP AI Foundation or similar services.
  • Understanding of natural language processing, AI prompt engineering and context handling.
  • Strong grasp of SAP UI technologies: Fiori, SAP Launchpad, SAP Build Work Zone.
  • Ability to work with SAP application modules such as S/4HANA, SuccessFactors or Ariba.
  • Excellent communication and stakeholder engagement skills.
  • Experience in Agile environments and design thinking approaches is a plus.

Preferred Qualifications:

  • SAP certifications in SAP BTP, SAP AI Core or relevant S/4HANA modules.
  • Experience in regulated industries like pharmaceuticals, manufacturing or public sector.
  • Exposure to SAP Joule in pilot or innovation projects.

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