
Senior ServiceNow Expert
4 days ago
We are seeking a highly skilled and experienced ServiceNow Developer to join our team.
- Location: Remote, with flexibility to work across multiple time zones.
- Job Type: Full-time.
- Minimum Years of Experience: 5+ years for developers, 7+ years for ServiceNow Lead and Admin.
Key Responsibilities:
- Develop and implement custom ServiceNow applications using Flow Designer, business rules, client/server scripts, and ACLs.
- Design and create catalog items, approval workflows, dynamic forms, and SLAs.
- Integrate ServiceNow with third-party systems using APIs and web services.
- Set up and track metrics like ticket volumes, deflection rates, module usage, and SLA performance.
- Lead instance upgrades, patch management, and clone processes.
Requirements:
- Strong knowledge of ServiceNow features and functionality.
- Hands-on experience with domain separation, scoped apps, data import/export, and UI policies.
- Proven ability to collaborate with cross-functional teams, including HR, IT, and Facilities.
- Excellent problem-solving and analytical skills.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work on challenging projects and develop your skills.
- A collaborative and dynamic work environment.
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