IT ServiceNow Developer

2 days ago

Amrāvati, Maharashtra, India beBeeTechnical Full time ₹ 25,00,000 - ₹ 35,00,000
Job Title: ServiceNow ITOM Specialist

The ideal candidate is an experienced professional with a passion for working with the ServiceNow platform.

Key Responsibilities:

  • Design and develop business solutions on the ServiceNow platform with a focus on ITOM, CMDB, CSDM, Discovery, Service Maps, Event/Alert Management, Asset Management, Performance Analytics, AIOps, Predictive Intelligence, and Integration Hub.
  • Capture requirements from stakeholders through demonstrations and workshops.
  • Coordinate with internal and external stakeholders for the development of user stories, configurations, and delivery within agreed timelines.
  • Configure modules, develop custom solutions as required through scripting and software development.

Requirements:

  • At least 5+ years of experience in IT software development, with minimum 5 years in ServiceNow implementations, system integrations, and development of ITOM.
  • Hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP).
  • Expert knowledge on configuring CMDB, CSDM model, configure Discovery, Service Mappings with Impact, Root Cause Analysis.
  • Deep understanding of REST, WSDL, JSON, and ability to integrate with third-party applications, data sources.
  • Manages CMDB & Asset foundation data tables, CMDB, Import Sets, and Update Sets.
  • Experience with Performance Analytics, Predictive Intelligence, and designing KPI-driven Reporting & Dashboards.

Desired Credentials/Knowledge:

  • CIS-ITOM, CIS-Discovery, CIS-CMDB, CIS-Event/CSA
  • NOW Platform Development & Implementation
  • ITIL Certified (optional)

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