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Data Centre Security Specialist
2 weeks ago
Job Description:
">We are seeking a skilled Incident Response Specialist to join our team. As an Incident Response Specialist, you will be responsible for monitoring client infrastructure and solutions, providing first-line support, and contributing to project work as needed.
Key Responsibilities:
">- ">
- Monitor client infrastructure and solutions to identify potential issues.">
- Provide 8x5 remote L1 support to clients.">
- Monitor real-time Data Classification (DC) alerts to ensure compliance.">
- Create daily, weekly, and monthly reports to track progress and identify areas for improvement.">
- Identify sensitive data and develop workflows to evaluate and address DC policy violations.">
Academic Qualifications and Certifications:
">- ">
- Bachelor's degree in IT or Computing, or equivalent qualification.">
- Certified Incident Handler (GCIH), or OEM related certifications, or equivalent certification is a plus.">
Required Experience:
">- ">
- Entry-level experience in troubleshooting and providing support in security, network, data centre, systems, and storage administration and monitoring services within a medium to large ICT organization.">
- Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain.">
- Working knowledge of ITIL processes.">
What You'll Be Doing:
">This role involves working with clients to resolve incidents and provide ongoing support. You will be responsible for monitoring client infrastructure, identifying potential issues, and developing solutions to resolve these issues. You will also contribute to project work as needed.
Benefits:
">As an Incident Response Specialist, you will have the opportunity to work with a dynamic team to provide exceptional service to our clients. You will receive comprehensive training and development opportunities to help you grow in your career.
Workplace Type:
">This is an on-site working position.
