Customer Service Representative

2 weeks ago


Bathinda, Punjab, India Touchstone Educationals LLP Full time

Job Title: Front end(receptionist)(Only Female)

About the Role:

We are looking for a skilled and experienced Front end(receptionist)(Only Female) to join our team at Touchstone Educationals LLP. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our visitors, ensuring a warm and welcoming environment for all.

Key Responsibilities:

  1. Extend a friendly and welcoming greeting: Greet visitors in a friendly and welcoming manner, making them feel at ease in our reception area.
  2. Manage incoming communications: Handle incoming telephone calls, emails, and messages, responding or redirecting them as necessary.
  3. Maintain a clean and tidy reception area: Ensure the reception area remains clean, tidy, and well-organized, reflecting positively on our company.
  4. Administrative tasks: Keep updated records of office expenses and costs, demonstrating your organizational skills.
  5. Professional attitude and appearance: Present a professional attitude and appearance at all times, adhering to our company's dress code and standards.
  6. Multitasking and time-management skills: Prioritize tasks effectively, managing your time to meet deadlines and deliver high-quality results.
  7. Excellent organizational skills: Maintain accurate records and files, ensuring seamless communication and collaboration within the team.

Requirements:

  • Female candidates are preferred for this role.


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