Chief Data Governance Officer

We are seeking a highly skilled Data Governance Lead to support the execution of an integrated data and AI strategy for marketing and consumer engagement.

The ideal candidate will have expertise in marketing/consumer engagement data domains, with a strong background in data analysis, architecture, management, quality, AI, or related disciplines.

Key Responsibilities:

• Support the development of a comprehensive data governance framework that aligns with business priorities.
• Guide leaders on opportunities for data-enabled process improvement and facilitate the adoption of best practices.
• Develop templates and frameworks for capturing complex data design and business process metadata.
• Build a backlog of data improvements and quick wins for governance councils.

Data Governance, Quality & Metadata Management:

• Map critical data elements against marketing processes.
• Collaborate on logical data models supporting marketing and enterprise-wide capabilities.
• Embed data governance and stewardship into marketing processes.
• Ensure metadata is captured, curated, and maintained (F.A.I.R. – Findable, Accessible, Interoperable, Reusable).

Enablement of AI/Analytics:

• Analyze, document, and orchestrate fit-for-purpose data for marketing innovation.
• Work with data architects, engineers, scientists, and AI teams to prepare data for analytics.
• Collaborate with analytics teams to improve and publish KPI metrics on adoption.

Cross-functional & Regional Collaboration:

• Orchestrate support for data issues across markets.
• Manage relationships with business and technology stakeholders.
• Communicate progress, challenges, and opportunities.

Continuous Improvement & Innovation:

• Stay updated on trends, technologies, and best practices.
• Adapt stewardship processes to evolving needs.
• Support change management, training, and data literacy efforts.

People Management:

Lead and manage Regional Data Stewards to coordinate data stewardship at regional and market levels.

Marketing & Consumer Engagement Scope:

• Drive performance-driving, consumer-led brand building with the right message at the right time, optimized by data and technology.
• Process areas: Inform with Insights, Plan Engagement Ecosystem, Develop Experiences, Engage Consumers, Convert Across Connected Commerce.
• Key data objects: Customer, Digital Assets, MRM, Sales, Insights.
• Platforms: Salesforce, DAM, CDP.

Skills & Experience Required:

• Bachelor's degree in Computer Science, Business Analytics, or related field (MBA/Master's preferred).
• 5+ years in large-scale data management and business transformation.

Preferred Qualifications:

• Expertise in marketing/consumer engagement data domains (e.g., Customer, Digital Assets, Sales).
• 7+ years of experience in data analysis, architecture, management, quality, AI, or related disciplines.
• Experience capturing business processes and data requirements.
• Proven ability to manage diverse technical and non-technical teams in data projects.
• Familiarity with data modeling (conceptual, logical, physical) and data governance tools (e.g., Collibra, Informatica, SAP, Microsoft Purview).
• Experience with Master Data Management (e.g., SAP MDG).
• Experience in the Consumer Products & Goods industry (preferred but not required).
• Strong communication and stakeholder management skills.

Requirements:

A self-starter with business acumen and understanding of organizational challenges.

Ability to communicate technical solutions to business stakeholders.

Entrepreneurial, collaborative, and adaptable.

Skilled at understanding cultural and emotional blockers to change.

Professional presence with experience presenting data strategies to senior leaders.

Strong analytical skills with attention to detail.