Program Lead
3 weeks ago
Job Description
As a Program Lead at NielsenIQ, you will be an integral part of driving and overseeing the largest and most complex programs in buy technology. This role involves leading high-visibility initiatives throughout the project lifecycle and leading a team of program managers responsible for program execution. The team's projects will span across time zones, clients, and technologies, and it's your job to motivate, allocate work, manage execution, and communicate to senior stakeholders.
At NielsenIQ, we empower our Program Leads to drive results and change. If you thrive in high-energy environments and enjoy working across every business function, you would be a great fit for our team.
Responsibilities:
- Drive the end-to-end execution of program deliverables and track program health
- Define and track program milestones, timelines, and deployment plans
- Provide coaching to a team of up to 2-3 program managers
- Manage program scope (demand intake, documentation, change control, communication)
- Act as the face of the program and communicate progress to upper management and stakeholders
- Act as liaison for all facets of the program and bring people together to make decisions (Product, Operations, Technology, Commercial, Data Science, Client Deployment, Marketing, Sales) throughout the project
- Facilitate cross-team prioritization between Stakeholders and Technology teams to create release plans and manage throughout the program lifecycle
- Ensure business objectives are clearly defined and that the program meets them
- Adhere to standard program management processes, best practices, and tools to the organization, including architecture, cybersecurity, and quality
- Facilitate conversations to ensure Cross Functional Team Dependencies are tracked, identifying gaps, and mitigating or escalating risks
- Track and communicate program objectives and progress (Program Status, Initiative level Jira Boards, and Project Plans)
- Facilitate Scrum of Scrum meetings, execute release level retrospectives
- Track and ensure prompt resolution of issues
- Implement Agile and SAFe methodologies, including PI planning facilitation, agile ceremonies, process improvements
- Execute production readiness (Sign-offs & Documentation)
- Communicate agile team metrics & drive compliance
- Execute production and commercial readiness (Sign-offs, Documentation and Rollout Plans and Execution)
- Track and report on program financials, including resource planning
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