Operations Program Lead

3 days ago


Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

Program Manager – Operations Job Description

The Program Manager – Operations will be responsible for leading and managing a team of high-performing managers and their teams responsible for end-to-end pricing operations management of retail categories in various Amazon international marketplaces. The job involves end-to-end business planning, including creating annual plans and strategies for execution, ensuring operational rigor, and designing high-business-impact processes.

This role will serve as the strategic point of contact to the retail teams of Amazon worldwide, requiring comfort and confidence in liaising with remote teams and senior leaders. The successful candidate will manage business impact via functional activities, be accountable for designing and delivering on all KPIs, and interface and drive agenda with the automation & technology teams to build scalable solutions. Additionally, they will be responsible for ensuring the safety, security, and integrity of Amazon's systems and data.

The ideal candidate will have the ability to work at all levels of detail to accomplish team/organization goals, identify individual strengths of team members, and contribute to talent advancement along with succession planning opportunities within the company. Some key result areas include defining and driving operational/business goals, building a data-oriented culture, adopting technology solutions, and process improvement projects to achieve operational and business goals.


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