Retail Operations Director

20 hours ago


Amrāvati, Maharashtra, India beBeeStore Full time ₹ 70,000 - ₹ 12,00,000

Seeking a highly skilled Store Manager to lead our in-store team with expertise and passion. As a seasoned retail professional, you will be responsible for driving sales growth, enhancing customer experiences, and fostering long-term relationships.

Key Responsibilities:
  • Ensure seamless store operations, leveraging your exceptional leadership skills to motivate the in-store team and drive daily tasks and sales
  • Foster a dynamic, energized store environment through effective communication and support, guaranteeing a top-notch client experience
  • Deliver personalized styling services and assistance to clients during visits and appointments, providing discreet and clear guidance to high-value clients
  • Cultivate enduring customer relationships through thoughtful follow-ups and service, setting new standards in customer satisfaction
  • Maintain accurate billing, order coordination, and daily reporting, ensuring transparency and efficiency in store operations
  • Oversee fittings, returns, order updates, and coordination with designers, guaranteeing smooth inventory management and optimal stock visibility
  • Keep displays updated, organized, and aligned with brand aesthetics, contributing to an engaging and immersive in-store experience
  • Collaborate on in-store events, launches, and special appointments, promoting brand awareness and driving sales growth
Requirements:
  • Proven track record in premium/luxury fashion or designer retail, showcasing exceptional leadership and customer service skills
  • Strong command over customer communication and store flow, with the ability to adapt to changing situations
  • Tech-savvy, with familiarity of POS tools, billing, basic Excel/Sheets, and other relevant software
  • A calm, approachable leader with excellent problem-solving skills and a deep understanding of the luxury retail landscape


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