Strategic Client Liaison

3 weeks ago


Alleppey, Kerala, India Cog Culture Full time
Job Title: Strategic Client Liaison

Cog Culture is seeking a highly skilled Strategic Client Liaison to join our team. As a key member of our Corporate Sales Team, you will play a vital role in servicing accounts and ensuring client satisfaction with our product or service.

The ideal candidate will have excellent communication, presentation, and client servicing skills, as well as the ability to think strategically and work proactively. If you are a self-starter with a passion for delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities:
- Customer-centric: Must seek, process, and execute client requests and product orders.
- Go-to Person: Must have all answers to queries regarding products/services and processes, and direct them to the account manager if required.
- Pro at Functionality: Must assist clients to use the products and services and keep them updated about new features launched.
- Coordinator: Must coordinate with internal teams to ensure timely fulfillment of product orders/services, maintain trackers, reports for client interaction, product/service usage, etc., collect feedback, and resolve client complaints.

Requirements:
- Great communication, presentation, and client servicing skills.
- Excellent time management and organizational skills.
- Proactive and a self-starter.
- Strategic thinking.
- Good understanding of social media marketing.

What We Offer:
- A competitive salary range of $80,000 - $110,000 per annum, based on experience and qualifications.
- Opportunities for professional growth and development within a dynamic and innovative organization.
- A collaborative and supportive work environment that fosters creativity and teamwork.

We are an equal opportunities employer and welcome applications from diverse candidates.

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