CRM

6 months ago

Alleppey, India Radioso Resources Full time

1. Understanding Technical Requirements:
Thoroughly comprehend clients' Solar related requirements and specifications to provide accurate information and solutions.

2. Product Knowledge: Stay updated on the latest Solar products and technologies to effectively guide customers in their purchasing decisions. (In-house training will be provided)

3. Project Coordination: Collaborate with internal teams to ensure timely delivery of our products or services, addressing any client concerns or technical issues.

4. Technical Support: Provide post-sales support, troubleshoot technical problems, and offer solutions to ensure customer satisfaction.

5. Regulatory Compliance: Stay informed about regulations and compliance standards about Solar industry, ensuring that clients are aware of and adhere to relevant guidelines.

6. Relationship Building: Cultivate long-term relationships with clients, anticipating their future needs and providing ongoing support to enhance customer loyalty.

7. Feedback Collection: Gather feedback from customers regarding our products or services, and convey insights to internal teams for continuous improvement.

8. Problem Resolution:
Act as a liaison between the customer and internal teams to resolve any issues promptly, maintaining a positive relationship.

**Job Types**: Full-time, Permanent

Pay: Up to ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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