
Senior Insurance Operations Manager
1 week ago
Transform your career as a Senior Insurance Operations Manager at a leading brokerage firm.
About the Role- Lead and co-manage a portfolio of existing clients to drive revenue growth and optimize client satisfaction.
- Develop and execute go-to-market strategies for assigned products and customer markets to achieve business objectives.
- Promote the company's services through responses to RFPs and business proposals for potential clients.
- Evaluate and mitigate service level risks, implementing strategies for remediation when necessary.
- Nurture long-term relationships with key decision-makers to ensure client retention and growth.
- Mentor and guide team members to improve efficiency in meeting individual and team targets.
- Oversee operations delivery for multiple sites and enable support across locations.
About You
- Proven experience in Insurance operations with a strong understanding of the U.S. insurance ecosystem.
- Excellent analytical skills, problem-solving, and decision-making abilities.
- Familiarity with Broker Operations or P&C insurance lifecycle – pre-placement, placement, and post-placement activities.
- A thorough understanding of distribution, brokerage, technology platforms, data, and analytics sources in the market.
- Experience engaging with senior-level executives to develop and implement business strategies.
- Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
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