
Senior Insurance Operations Professional
5 days ago
We are seeking a detail-oriented and analytical professional to join our team as a Senior Insurance Operations Representative. In this role, you will be responsible for reading and understanding process documents provided by customers, analyzing insurance requests, and processing them according to standard operating procedures.
Key Responsibilities:
1. Analyze insurance requests received from customers and process them according to standard operating procedures
2. Familiarize yourself with multiple client applications and capture necessary information to process customer requests
3. Ensure accurate and timely completion of transactions to meet or exceed client SLAs
4. Organize and complete tasks according to assigned priorities
Requirements:
1. Fresher from any graduation with excellent analytical skills
2. Basic insurance knowledge
3. Typing speed of minimum 21 WPM
4. Ready to work in complete night shift
5. Excellent verbal and oral communication skill
6. Candidate should be flexible and support the team during crisis periods
7. Ready to relocate as per business requirements
8. Able to adapt quickly in a rapidly changing environment
9. Should be confident, aggressive, and result-oriented
Preferred Qualifications:
1. Ability to communicate effectively in oral and written form to exchange information with clients
2. Any graduate with English as a compulsory subject
Work Schedule:
Monday-Friday, 6:00 PM to 4:00 AM IST
Shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends based on business needs
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