
Finance and Operations Professional
18 hours ago
We are seeking experienced professionals to fill various banking and finance roles, including Pensions, Approved Retirement Fund (ARF), Savings & Investments, Individual Personal Retirement Savings Account- IP, and Senior Analyst positions.
Mandatory skills: Strong analytical and problem-solving abilities, knowledge of insurance operations, customer service, and compliance with UK industry regulations.
Pensions Role:- Handle written enquiries from policyholders and IFAs
- Process back-office insurance tasks
- Respond professionally to complaints
Mandatory skills: Strong written communication, strong data entry and reconciliation skills, familiarity with ARF products and compliance standards, experience working with financial systems.
Approved Retirement Fund (ARF) Role:- Manage post-retirement ARF processes
- New business input, income payments, surrenders, top-ups, and fund switches
Mandatory skills: Bachelors in Finance or related field, 2+ years in retirement fund operations, expertise in ARF products, and proficiency in financial analysis software.
Savings & Investments Role:- Process savings and investment activities for new business
- Data input, investment updates, special underwriting cases, conversions, and electronic data matching
Mandatory skills: Bachelors in Finance or related field, 2+ years in financial or insurance operations, strong Excel skills, and in-depth knowledge of savings and investment products.
Individual Personal Retirement Savings Account- IP Role:- Manage written enquiries
- Process back-office operations like claims and alterations
- Handle complaints and support customer satisfaction
Mandatory skills: Strong written communication, knowledge of life and pension policy servicing, attention to detail, customer service, and compliance with UK insurance regulations.
Manager Role:- Lead end-to-end operations across Life & Pensions sub-processes
- Drive delivery excellence through domain-specific Centers of Excellence
Mandatory skills: 15+ years of experience in insurance operations with deep domain expertise in Life & Pensions, strong leadership skills, and expertise in process and quality management.
Senior Analyst- Supervisor Role:- Lead ARF Post-Retirement and New Business S&I teams
- Ensure timely and accurate transaction processing
Mandatory skills: Bachelors in Business or Finance, 5+ years in financial operations with 2+ years in a supervisory role, strong understanding of ARF and investment products, and team leadership skills.
Senior Analyst QA Role:- Conduct audits across ARF and S&I transactions
- Ensure compliance with internal and regulatory standards
Mandatory skills: Bachelors in Finance or related field, 5+ years in quality assurance or financial operations, strong knowledge of ARF and investment products, and proficiency in Excel and audit tools.
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