Customer Service Representative

1 week ago


Vadodara, Gujarat, India Etech Global Services Full time

At Etech Global Services, we are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in providing exceptional support to our clients by troubleshooting and resolving issues efficiently.

Job Description

We are looking for an individual who possesses excellent communication skills, both written and verbal, to interact with clients via phone, email, or chat. Your primary responsibility will be to provide timely and effective solutions to client inquiries, ensuring their satisfaction and loyalty to our company.

The ideal candidate should have a strong understanding of business operations, including spreadsheets, trends, and data analysis. Additionally, you should be proficient in using Microsoft Office, Outlook, and other internet-based tools. Experience working as part of a collaborative team is also essential, as you will work closely with colleagues to ensure seamless customer service.

We expect our Customer Service Representatives to be flexible and adaptable, able to adjust to changing duties and responsibilities as the department and company evolve. If you are a motivated individual who excels in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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