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Jr. Customer Service Representative
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Vadodara, Gujarat, India Laverne Fintech Full timeLaverne Fintech, a sister concern of La Verne Capital Pty Ltd in Australia, provides financial services including loans, investments and general insurance for Australian clients. Preferred candidates will be given priority over others for immediate joining. Job Requirements Familiarize with company insurance products. Work effectively in a fast-paced...
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Jr. Customer Service Representative
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Vadodara, Gujarat, India Laverne Fintech Full timeLaverne Fintech, a sister concern of La Verne Capital Pty Ltd in Australia, provides financial services including loans, investments and general insurance for Australian clients. Preferred candidates will be given priority over others for immediate joining. Job Requirements Familiarize with company insurance products. Work effectively in a fast-paced...
Jr. Customer Service Representative
4 weeks ago
Laverne Fintech is sister concern of an Australian Organization - La Verne Capital Pty Ltd. We provide services in Financial Planning / Loans / Investments/ General Insurance for Australian Clients.Immediate joiner will be given prefernece.Experience: 0 - 3 years of experience of sales / customer service.Shift timings: 05:00 AM - 02:00 PM IST (onsite role)Duties and responsibilities:- Learning and understanding company insurance products.- Ability to work in a fast-paced environment.- Generate sales leads.- Answering calls and responding to customer complaints.- Provide accurate, valid and complete information by using the right methods/tools.- Meet personal/customer service team sales targets and call handling quotas.- Keep records of customer interactions, process customer accounts and file documents.- Prepares product or service reports by collecting and analysing customer information.- Recommending available products.Requirements and skills:- Ideally a background in sales in a phone-based environment, but not essential- Experience in a fast-paced customer service environment would be an advantage- Be passionate about customer service and giving the customer a first-class customer experience on every call- Excellent communication and active listening skills with strong attention to detail- Positive attitude and willingness to learn- Willing to work in Australia time i.e., 05:00 AM - 02:00 PM IST- Social Media Marketing experience can be an added advantage- MS Office proficientRequired training will be provided at job.Salary: 12,000 - 18,000.00 per monthBenefits:Health InsuranceProvident FundIncentivesPunctuality Bonus
