Order Management Professional

2 weeks ago

Kolkata, West Bengal, India beBeeManagement Full time ₹ 6,00,000 - ₹ 12,00,000

Transform the Future of Work

We drive change, not just adapt to it. Our cutting-edge AI and digital innovation is redefining industries worldwide.

About the Role

This role offers a unique opportunity to lead in sales support and order management. The successful candidate will be responsible for delivering services in areas such as Sales Support and Order entry and management, ensuring seamless coordination with internal teams and external partners.

The ideal candidate will possess excellent analytical skills, with the ability to understand processes and follow them rigorously. They will also have strong communication skills, both verbal and written, and be able to establish trust with clients.

Responsibilities
  • Lead a team working in Sales support area and own smooth operation.
  • Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA.
  • Act as subject matter specialist and resolve / support team in achieving business objectives.
  • Own customer / third party relationship and governance to drive surprise free operation and revenue maximization.
  • Resolve process issues by co-ordination internally (with partners) and externally with relevant parties.

This role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization.

We prefer people with some analytical skills who are able to understand the process and follow the same rigorously.

Requirements
  • Graduate
  • SAP ERP experience
Benefits

By joining our team, you'll get:

  • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Others

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

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