Airport Support Specialist

4 days ago

Guntur, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Airport Support Staff

Support passengers through check-in procedures, baggage handling, and boarding.

Key Responsibilities:
  • Assist with passenger check-in and luggage management
  • Provide flight information, schedule updates, and airport services details
  • Ensure adherence to safety protocols
  • Effectively manage passenger inquiries and concerns
Requirements:
  • Superb customer service and interpersonal skills
  • Comprehensive knowledge of airline operations and processes
  • Proficiency in handling passenger data and managing check-in systems
  • Strong problem-solving and conflict resolution abilities
  • Excellent communication skills in English and local languages
  • Ability to work efficiently in a fast-paced environment and handle stress effectively
  • Flexibility to work varying shifts, including nights, weekends, and holidays
  • Basic IT and computer skills
  • Prior experience in airport operations or customer service is beneficial
  • High school diploma or equivalent required, Bachelor's degree preferred

Work collaboratively as part of a team to deliver exceptional service to passengers.

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