ServiceNow Support Specialist

8 hours ago


Guntur, Andhra Pradesh, India beBeeSupport Full time US$ 73,100 - US$ 1,05,800
ServiceNow Specialist Role

We are seeking a highly skilled ServiceNow Specialist to join our team. As a key member of our IT operations, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our ServiceNow environment.

  • Troubleshoot and resolve complex issues related to the ServiceNow platform
  • Perform routine maintenance tasks and system upgrades
  • Provide exceptional support to end-users addressing their questions and concerns regarding the ServiceNow platform

To excel in this role, you will need:

  • ServiceNow Certified System Administrator (CSA) certification
  • 5 years of experience in Information Technology operations
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure
Key Responsibilities:

Deliver timely and effective assistance to end-users through email, chat, or phone.

Collaborate with internal stakeholders to resolve technical issues and improve process efficiency.

Document and maintain accurate records of all interactions and resolutions.

Stay up-to-date with the latest ServiceNow features and best practices by attending training sessions and workshops.



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