Strategic Client Engagement Specialist

1 day ago

Bellary, Karnataka, India beBeeClientSuccess Full time US$ 90,000 - US$ 1,20,000
Delivering Exceptional Client Experiences

We are seeking a highly skilled professional to drive sales, deliver exceptional client service, and ensure seamless client experiences. As a key member of our team, you will play a critical role in building long-term relationships with clients, identifying their needs, and recommending appropriate solutions.

Key Responsibilities
  • Provide expert guidance and timely responses to client queries, serving as the primary point of contact for all US-based clients.
  • Address client concerns and resolve issues efficiently to enhance client satisfaction and retention.
  • Proactively follow up with clients to ensure all their queries are addressed and act end-to-end ownership.

Consultative Sales

  • Identify client needs and recommend appropriate products or services, positioning our offerings as the best solution.
  • Convert client inquiries into sales opportunities, driving revenue growth.
  • Consistently meet or exceed individual and team success goals.

Relationship Building

  • Develop and nurture strong, long-term relationships with clients to foster loyalty and repeat business.
  • Collaborate with internal teams to ensure a cohesive approach to client management and support.

Operational Excellence

  • Coordinate with various departments to ensure smooth client onboarding and service delivery.
  • Assist in the development and updating of client-facing materials, such as FAQs and product guides.

Market Insight & Reporting

  • Stay informed about industry trends, client needs, and competitive landscape to better serve our clients.
  • Own Reporting and insights on client engagement, product performance, and market trends, as needed.
Requirements

  • Bachelor's degree.
  • 2+ years of experience in a multinational client-facing professional services environment.
  • Bar Raising Soft Skills in handling executive-level clients.
  • Persuasive communication, negotiation, and relationship-building skills.
  • Proven ability to drive sales and achieve goals.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Ability to work effectively in a dynamic, team-oriented environment.
About This Role

This is an exciting opportunity to join our team and contribute to our mission of delivering exceptional client experiences. If you are a results-driven professional with a passion for building strong relationships and driving sales, we encourage you to apply.

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