Customer Service Expert

5 days ago


Raipur, Chhattisgarh, India Arham Technologies Limited Full time

We are seeking a skilled Customer Service Expert to provide exceptional support to our clients through various communication channels. The ideal candidate will have a strong background in customer relations and be able to effectively resolve complex issues.

Key Responsibilities:

  • Handle a high volume of customer inquiries via phone, email, and chat.
  • Analyze customer needs and provide personalized solutions to meet their expectations.
  • Collaborate with technical teams to resolve complex technical issues.
  • Maintain accurate records of customer interactions and analyze data to improve service quality.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Proven track record of delivering exceptional customer service in a call center environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet performance targets.


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