
Advanced ServiceNow Administration Position Available
3 days ago
Expert ServiceNow Platform Administrator Needed
Job Description:
We are seeking a highly skilled professional to administer the ServiceNow platform across various modules, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro. This role requires strong technical expertise in Flow Designer, business rules, client/server scripts, ACLs, as well as experience with integrations, metrics & reporting, upgrades & maintenance, stakeholder engagement, and compliance & governance.
Key Responsibilities:
- Administering ServiceNow platform across multiple modules
- Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs
- Skilled in creating catalog items, approval workflows, dynamic forms, SLAs
- Hands-on experience with domain separation, scoped apps, data import/export, UI policies
- Integrating ServiceNow with third-party systems (e.g., identity platforms, facilities systems)
- Setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance
- Leading instance upgrades, patch management, and clone processes
- Collaborating with stakeholders to define and streamline workflows
- Preparing audit documentation and training teams
Requirements:
- 7+ years of experience administering ServiceNow platform
- Strong technical expertise in Flow Designer, business rules, client/server scripts, ACLs
- Experience with integrations, metrics & reporting, upgrades & maintenance, stakeholder engagement, and compliance & governance
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