ServiceNow Solutions Expert

3 days ago

Meerut, Uttar Pradesh, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 25,00,000
ServiceNow Solutions Expert

We are seeking a skilled ServiceNow professional to join our organization.

The ideal candidate will have a deep understanding of the ServiceNow platform and its various modules, including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal. They will be responsible for engaging with stakeholders to understand user stories and determine requirements, designing solutions that meet these needs, and guiding development teams in implementing these solutions.

  • Mandatory Skills:
  • 6+ years of experience working in a design and development role for a ServiceNow Platform.
  • 2+ years of experience as a ServiceNow administrator.
  • Experience in transitioning technology from locally focused to centralized technology service organization.
  • Experience with ITSM functions and modules within ServiceNow
  • Understanding of RESTful Web Service and APIs.
  • IT and Security management best practice (ITIL, COBIT, ISO standards).
  • Experience developing workflows and supporting service technology teams
  • Experience in developing solutions in JavaScript and GlideRecord.
  • Preferred Skills:
  • Desired Certifications: ITIL Foundations Certification and ServiceNow Developer Certification(s)
  • Essential Skills:
  • - Conceptual skills
  • - Ability to articulate and document the desired business outcome
  • - Ability to remove ambiguity from requirements
  • - Service orientation with a focus on quality and customer satisfaction
  • - Unit and regression testing to strive for first time right deployments
  • - Troubleshooting and Diagnostics
  • - Communication skills (verbal and written)

Education Qualification: Bachelor's degree is required.

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