
Business Growth Strategist
2 days ago
We are seeking a seasoned professional to fill the role of Business Growth Strategist.
As a strategic partner, you will play a key role in ensuring the successful deployment of solutions for our clients. Your focus will be on delivering value through effective project management, clear communication, and alignment with customer goals.
The ideal candidate will have a strong background in supply chain principles and operations, with experience in managing projects and working in a collaborative environment.
You will work closely with both client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.
Key Responsibilities:
- Develop and maintain strong relationships with key stakeholders to foster long-term partnerships.
- Prepare detailed business requirement documents for implementation, working closely with clients and pre-sales teams.
- Serve as a trusted advisor, proactively addressing client needs and ensuring adoption of new features, services, and solutions.
- Drive implementation projects for systems, collaborating with clients, pre-sales teams, and product teams.
- Leverage data to provide actionable insights to customers, monitoring and reporting on key metrics such as product adoption, engagement levels, and churn risk.
- Provide clients with training and resources to ensure they understand and can fully utilize our products.
- Manage post-implementation activities, close all points by working with product and support teams, and create customer standard operating procedures for processes.
Requirements:
- Good first principle thinker
- Understanding of supply chain principles and operations in detail
- Bachelor's degree in Business, Marketing, Sales, or a related field
- 5+ years of experience in customer success, account management, or a consulting role within a Supply Chain, SaaS, or tech-driven company
- Experience in managing projects and working in a collaborative environment
This is an excellent opportunity for a motivated individual to join our team and contribute to the growth and success of our clients.
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