User Retention Strategist

11 hours ago


Mysore, Karnataka, India beBeeRetention Full time ₹ 10,00,000 - ₹ 15,00,000
Retention Specialist Role Overview

This is a high-impact, hands-on position for a problem-solver who loves to run experiments and analyze data to drive user retention.

We are seeking a skilled specialist in understanding why users churn and developing strategies to prevent or reactivate them.

This role is laser-focused on the pivotal moment a user decides to leave and the crucial window to win them back.

  • Key Responsibilities:
  • At-Risk User Intervention (Churn Prevention):
    • Identify Churn Signals
    • Champion Qualitative Insights
    • Design & Launch Save Campaigns
  • Lapsed User Reactivation (Win-Back Strategy):
    • Own Win-Back Campaigns
    • Craft Irresistible Win-Back Hooks
    • Test and Learn Rigorously
  • Analytics & Cross-Functional Collaboration:
    • Measure What Matters
    • Be the Voice of Churn to Product
    • Partner with Core Retention
  • What We're Looking For:
    • 4-7 years of focused experience in churn management, user reactivation, or save strategies
    • Innovative Problem-Solver
    • Hands-On Campaign Execution
    • Analytically Sharp
    • An Experimenter's Mindset
    • A Passion for Music


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