Customer Service Specialist

12 hours ago


Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 7,00,000
Call Center Representative

We are seeking highly motivated and customer-focused individuals to fill the role of Call Center Representative. The successful candidate will be responsible for handling inbound and outbound calls, resolving customer queries, and providing excellent service.

About the Position

This is a full-time opportunity to join our team as a Call Center Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through timely and professional communication.

Key Responsibilities:
  • Answering and responding to customer inquiries in a prompt and courteous manner
  • Resolving customer complaints and issues through active listening and problem-solving skills
  • Providing product information and promotions to customers
  • Meeting sales targets and achieving performance metrics
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic computer skills and familiarity with CRM software
  • High school diploma or equivalent required; Bachelor's degree preferred
What We Offer:

A competitive salary package and opportunities for growth and development within the company

A dynamic and supportive work environment that fosters collaboration and teamwork

Ongoing training and support to ensure your success in the role

How to Apply:

Submit your resume and a cover letter explaining why you are the ideal candidate for this role



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