Current jobs related to Customer Service Representative - Mangalore, Karnataka - Mphasis

  • Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 9,00,000

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated customer service representative to join our team.Job Description:This position is responsible for providing exceptional customer service support and collections via phone calls.Responsibilities:Assess and resolve customer inquiries, requests, and complaints primarily...

  • Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Service Representative About the RoleThe Customer Support Executive will be responsible for delivering exceptional customer service and support through various communication channels.Providing prompt assistance to customers via phone, email or chat.Helping customers troubleshoot software-related issues and offering guidance on using our...

  • Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 5,50,000 - ₹ 8,25,000

    Customer Service ProfessionalWe are seeking a dedicated customer service representative to join our team. As a customer service professional, you will be responsible for providing exceptional service to our clients via phone, email, or chat.The ideal candidate will possess excellent communication skills, be able to multitask, and work effectively in a...

  • Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    **Job Summary:**We are seeking an experienced Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, be able to handle customer inquiries professionally and efficiently, and maintain accurate records of customer interactions.Key Responsibilities:Respond to customer inquiries in a timely and...

  • Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job SummaryAs a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key Responsibilities:Engage with customers to understand their needs and provide tailored solutions.Utilize consultative selling techniques to promote products and...

  • Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Executive to join our team in Mangalore, India.About the RoleThis is a challenging and rewarding role that requires excellent communication skills, empathy, and problem-solving abilities.The ideal candidate will have experience in customer-facing roles, with a strong focus on...

  • Multilingual Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    About the RoleWe're seeking dedicated individuals to fill the position of Multilingual Customer Service Representative, tasked with addressing customer inquiries and creating content in Latin Spanish and Brazilian Portuguese for our website.

  • Night Shift Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 15,000 - ₹ 19,000

    Night Shift Customer Service Representative", "We are seeking a highly skilled and motivated individual to fill the position of Night Shift Customer Service Representative. This role involves handling customer inquiries, resolving issues, and providing exceptional service in a fast-paced environment.", "To excel in this role, you should possess strong...

  • Senior Customer Service Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeCustomerCare Full time ₹ 15,00,000 - ₹ 28,00,000

    Customer Care Senior AssociateAs a Customer Care Senior Associate, you will be responsible for overseeing and managing customer care operations within an organization.You will lead a team of customer care representatives, ensuring they provide excellent customer service and resolve complex issues efficiently.Key responsibilities include:Team Management:...

  • Customer Support Representative

    2 weeks ago

    Mangalore, Karnataka, India beBeeSupport Full time ₹ 4,00,000 - ₹ 6,00,000

    Customer Support RepresentativeThis is a full-time on-site role for a Customer Support Representative located in the vicinity. The representative will be responsible for providing online support to customers, ensuring customer satisfaction, resolving technical issues, and delivering exceptional customer service.Address customer queries across platforms -...

Customer Service Representative

2 weeks ago

Mangalore, Karnataka, India Mphasis Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Walk in Drive at Mphasis Mangalore Location. Interested candidates can apply for the below job and attend directly.

Interview date: 3rd to 20 of Sep 2025 (saturday and Sunday is an off)

Interview time: 10.30 am to 5 pm

Location: Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB OPPORTUNITY)

Shifts: Must be ok to work on Night Shift (6.30 pm to 3.30 am) M-F

Job Title: Support Specialist (Voice Process)

Job Duration: Full time job opportunity with Benefits

Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB)

Process Skills:

· Respond to customer queries via inbound/outbound calls and emails within defined SLA's

· Record interaction using client system with proper classification

· Refer Knowledge base and perform task as per defined process

· Follow up and closure of interactions to ensure customer satisfaction

· Passionate about customer service

· Comfortable with Rotational shifts, extended working hours and weekly offs.

· Candidate should clear the V&A and online typing tests

Technical Skills:

  • Looking for freshers with excellent communication skills.
  • Bachelor's Degree is a Must
  • Operating the computer- Intermediate
  • MS Office - Intermediate
  • Avaya/Phone Operating skills – Beginner
  • Fluent in Spoken and written English with effective Business Communication
  • Communication in neutral accent over phone
  • Active listening and probing skills
  • Basic knowledge of Insurance
  • Analytical skills

About US

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays