Retail Customer Experience Specialist

18 hours ago


Bareilly, Uttar Pradesh, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 15,00,000

Transform Customer Experience through Training

This role focuses on delivering engaging training programs to enhance in-store customer experience.

Key Responsibilities:

  • Training Delivery & Facilitation:
    • Develop and implement interactive workshops on customer service, product knowledge, and sales techniques.
    • Implement role-playing exercises, simulations, and on-the-job coaching.
    • Provide constructive feedback to employees to improve performance.
  • Onboarding & Development:
    • Collaborate with store leaders to onboard new hires efficiently.
    • Assist in leadership development to create a pipeline of high-performing employees.
  • Performance Monitoring & Feedback:
    • Track training effectiveness using KPIs such as NPS, conversion rates, and customer feedback.
    • Conduct one-on-one coaching and team feedback sessions to address skill gaps.
    • Help stores achieve their sales and customer service goals.
  • Store Visits & Training Audits:
    • Visit stores regularly to observe customer interactions and provide real-time coaching.
    • Conduct store training audits to ensure consistency and adherence to company standards.
    • Identify top-performing employees and recommend them for promotions or advanced training programs.

Benefits include direct impact on enhancing the customer experience, opportunity to work in a dynamic retail environment, competitive salary, performance bonuses, and growth opportunities within the training team.

As a Regional Retail Trainer, you will play a vital role in enhancing our in-store customer experience by providing engaging training programs to store teams.



  • Bareilly, Uttar Pradesh, India beBeeRetail Full time ₹ 80,00,000 - ₹ 1,00,00,000

    We are seeking a seasoned Microsoft Dynamics 365 Retail specialist to drive innovative solutions. As an expert in retail technology, you will design, configure and implement cutting-edge solutions for Tokenization, Payment Integrations and Refund processes.Key Responsibilities:Collaborate with cross-functional teams to analyze business requirements and...


  • Bareilly, Uttar Pradesh, India beBeeRetail Full time US$ 1,00,000 - US$ 1,50,000

    Senior Oracle Retail Expertise SpecialistJob OpportunityThis role offers a chance to work on impactful projects, collaborate with talented colleagues, and contribute to business growth.Developing and reviewing code based on technical designs, applying business acumen to prepare test scenarios.Planning, executing, and capturing test results.Preparing...


  • Bareilly, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000

    Job DescriptionA Customer Service Specialist is responsible for delivering exceptional customer experiences, ensuring satisfaction and enhancing the overall experience.Key Responsibilities:Provides prompt and effective support to customers via various channels.Responds to customer inquiries and resolves issues in a timely and professional manner.Empathizes...


  • Bareilly, Uttar Pradesh, India beBeeDesign Full time ₹ 18,00,000 - ₹ 24,00,000

    Senior Specialist - Retail DesignOur organization is seeking an experienced Senior Specialist - Retail Design to deliver high-quality design solutions for retail stores. The ideal candidate will ensure compliance with brand standards, local regulations, and global retail design guidelines while shaping consumer experience and store functionality.Key...


  • Bareilly, Uttar Pradesh, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000

    Job Title:We are seeking a highly skilled professional to fill the role of Sales and Customer Experience Specialist.This position involves ensuring a positive customer journey by handling customer inquiries, resolving issues, and collecting feedback through multiple channels. Additionally, this role requires effective logistics and order management...


  • Bareilly, Uttar Pradesh, India beBeeRetainer Full time ₹ 15,00,000 - ₹ 25,00,000

    **Key Role Overview**Job Description:This role is critical in driving customer engagement, supporting sales and marketing campaigns, and enhancing operational efficiency through data-driven insights and system enhancements.Manage and maintain Salesforce CRM data related to customers, product inventory, promotions, and campaign performance.Collaborate with...


  • Bareilly, Uttar Pradesh, India beBeeCustomer Full time ₹ 15,000

    Job Title:A Retail Sales AssociateJob Description:We are seeking a highly motivated and customer-focused individual to join our retail team. As a sales associate, you will be responsible for providing exceptional customer service by greeting customers, responding to queries, and offering assistance.Maintaining a clean and organized store environment is also...


  • Bareilly, Uttar Pradesh, India beBeeMerchandiser Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OpportunityWe are looking for a highly skilled and proactive Product Presentation Specialist to manage relationships with stores and vendors, customer communications, and product merchandising across online and offline channels. The ideal candidate will have an eye for fashion, strong organizational skills, and the ability to ensure our products are...


  • Bareilly, Uttar Pradesh, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Customer Support Role">We are seeking an experienced Customer Support professional to join our organization. The successful candidate will serve as the primary point of contact for influencers, brands, and users on our app.Key Responsibilities:Act as the first point of contact for customers, resolving queries and providing accurate information in a timely...


  • Bareilly, Uttar Pradesh, India beBeeLeader Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a seasoned retail leader to spearhead our store's daily operations, drive sales growth, and deliver exceptional customer experiences. The ideal candidate will possess a proven track record in inventory management, marketing, and employee onboarding.Key Responsibilities:Operational Excellence: Lead the implementation of...